🖐 FAQ for Princess Cruises' Ocean Medallion | The Cruise Web

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Our frequently asked questions about OceanMedallion™ and OceanReady® experience can exchange their Medallion for an RFID-enabled Cruise Card that.


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Your lost Ocean Medallion can be disabled at any time by an appropriate crew member. Ocean Compass is a digital portal that you can think of as both your cruise planner and concierge - one that you can access anywhere throughout the ship via touchscreens and your mobile device. If I purchase something from my Medallion, where and how do I receive it? With a world of choices, we understand you may need some personal assistance to plan your perfect vacation. Using your personal digital profile, Ocean Compass keeps you informed about upcoming events, shares daily weather, provides suggestions for shore excursions, offers easy-to-follow ship navigation and more. Princess Cruises has used highly advanced software security models, tools and methods to make Ocean Medallion as safe as it is convenient. Already Booked? Email Deals. At this point you'll follow the easy step-by-step instructions to build your profile, with the assistance of Princess Cruises' Ocean Concierge available at a moment's notice should you require any additional help. While using the Medallion is not mandatory, we highly recommend taking advantage of both Ocean Medallion and Compass to enjoy the best Princess Cruises vacation experience. If your Medallion doesn't arrive prior to your sail date, please call Princess Cruises. No, you only need your Medallion. Feel free to contact your personal cruise consultant at Free Cruise Planning. Will my Medallion work on multiple cruises? How does Ocean Compass use the information in my profile? Be sure to visit our other media outlets and stay connected with deals and other news for cruises. Keep in mind, you can customize your privacy and notification settings to use only the features you desire. Your physical Medallion does not store any personal information; instead, it serves as the portal to your encrypted digital profile, which contains your onboard security photo. Worry not - just notify a crewmember that you lost your Ocean Medallion and it will be replaced at no cost. When and how do I receive my Medallion? However, Ocean Medallion and Compass only work to enhance your experience on Medallion Class ships that feature the technology required to communicate with your Medallion chip. You'll be able to create an account on Ocean. What's the first step after booking a Medallion Class cruise? No, but you can adjust your privacy settings and select the "Safety Only" mode. You must carry a Medallion while onboard any Medallion Class cruise, but it's up to you how many or how few of the Ocean Medallion enhancements you'd like to enjoy. Based on your response to these invitations and notifications, Ocean Compass will adjust as it learns more about your preferences to continually provide the most personalized, relevant cruise experience. With Ocean Medallion, you can create a personalized digital Tagalong to serve as your animated companion throughout your Ocean Medallion voyage. Your Medallion will be etched with your full name and ship name, as well as your cruise departure and return dates. That being said, you are welcome to adjust your privacy settings and opt-out of specific Ocean Medallion features. Do I need any additional travel documents? For last minute bookings, you may need to pick up your Medallion at the terminal during check-in. How do I pay for things on board? Mark as favorite Unmark favorite. Connect With Us. Can I customize my physical Medallion? If the profile photo does not match the guest using the device, then stateroom access will not be granted and onboard purchases will not be approved. You can even place orders to be delivered to your future location - so if you're planning to meet up with friends at the pool, you could pre-purchase a cocktail to meet you there. Your Email Address Submit Reset.{/INSERTKEYS}{/PARAGRAPH} Please contact your cruise consultant at for a complete list of available Medallion Class cruises. Remember, the Medallions are free with your reservation! NOTE: Ocean Medallion is available on select ships and departure dates; call to confirm availability. Optional Medallion accessories are available for purchase, but not required. You can purchase meals, drinks, excursions, spa treatments and more from anywhere onboard with your Ocean Medallion. Our Cruise Consultants Make It Easy With a world of choices, we understand you may need some personal assistance to plan your perfect vacation. Call us today and sleep easier tonight, knowing your dream vacation is just a cruise away. The Ocean Ready process is where you choose your personal preferences, customize your profile and prepare for embarkation. Prior to your cruise, you'll receive your physical Medallion in the mail - shipped at no cost to you - so that you can start customizing your profile. Cruise Destination. Ocean Compass will recommend experiences and activities tailored for you based on preferences included in your profile. At the time of this FAQ's creation, Medallions are only available in blue, but Princess has hinted that more colors may be available in the future. Do I need to print my boarding pass for cruise on a Medallion Class ship? Who can I contact with additional questions about my Ocean Medallion cruise? Ocean Medallion is available exclusively for Princess Cruises. Plus, your Medallion allows the crew to see information that they can use to better serve you. How do I carry my Medallion? Expert guidance for your cruise vacation! It depends on your destination, so check with your cruise consultant or refer to Ocean Compass for additional help. Completing your Ocean Ready steps helps you board faster and enjoy the richest Ocean Medallion experience. The rest of the fleet is being outfitted with the sensors and portals necessary to accommodate Ocean Medallion. What is Ocean Compass? If you forget your Medallion or never received one , please see one of the crew members for assistance during boarding. Can someone else use my Medallion to get into my room or charge onboard purchases to my account? What is Ocean Medallion? As a Princess Cruises guest, you will always have access to your Ocean Compass profile. You can keep your Medallion in your pocket or purse, or wear it with one of the available accessories, including a wristband, necklace, lanyard or clip. {PARAGRAPH}{INSERTKEYS}If you still have questions, please feel free to call The Cruise Web's experts at to learn more. Is Ocean Medallion available on every ship in Princess Cruises' fleet? X Login to My Cruise Web. How do I get a replacement Medallion? How does Ocean Medallion protect my privacy? Cruise Date. Beyond this, you are invited to purchase accessories and carrying devices to make your Ocean Medallion experience even more personal! The information entered into your personal profile is encrypted, and nothing is physically stored on your Medallion device. You'll be able to see your Tagalong throughout the ship at various portals and interactive stations. Can I turn off or deactivate my Medallion? Ocean Medallion is a wearable technology that integrates seamlessly with the ship and onboard staff to provide a more personalized, convenient cruise vacation experience. How do I view photos from my Ocean Medallion cruise? Cruising Free Consultation Why Cruise? Personal Quote. Is using Ocean Medallion or Ocean Compass mandatory? You'll build a unique profile that is connected to your Medallion, the portal through which your digital identity communicates with the thousands of sensors found throughout the ship. Your personal profile is encrypted and no secure information is physically stored within the Medallion. Enjoy on-demand shopping, interactive games, easy ship navigation, faster boarding and much more! How does the Ocean Medallion technology work? You are required to carry a Medallion while onboard because it serves as your room key, but it's entirely up to you how much or how little you want to take advantage of its additional benefits. What if I lose my Medallion? The exclusive Ocean Medallion experience is included in your cruise fare. Which cruise lines feature Ocean Medallion? If you're sailing on an Ocean Medallion ship, you'll discover during this process that the traditional Cruise Personalizer has been replaced with the new Ocean Compass. From finding the perfect destination to making sure everything is just right, we're here to help. Does Ocean Medallion include any entertainment or games? How much does Ocean Medallion cost? How do I create my Ocean Profile? Ocean Medallion is linked to your profile, which includes your encrypted payment information. Only if you are going on consecutive Medallion Class cruises without any breaks in between. If there is any non-cruising time in between each itinerary, or if any of the consecutive cruises is not a Medallion Class cruise, then you will receive new Medallions for each of the Medallion Class voyages. Your Medallion will be shipped free of charge to the address saved to your personal Ocean Ready profile.